Many sellers won't list the delivering carrier. For a $5.25 per-package, per-request rate (as of 2018 prices), FedEx will deliver the package to another address, deliver it on another day or schedule a specific delivery time. It's some sort of scale or something. Store up to 2,500 addresses in the FedEx Address Book and simply click where your package is going — instead of entering all the info every time you ship. Does it happen for both Express and Ground shipments? If you’ve been notified by FedEx that your package is ready for pickup, you’ll need the tracking number or door tag and a government-issued photo identification that includes the recipient's address. The address on the label is where it will be delivered. That is through USPS. Although you can ship things to/from a hotel via FEDEX or UPS (call the hotel on method they prefer), it can be fairly costly. I bought a home theatre system off of ebay a week ago and it came with a tracking number, being sent through fed-ex. Redirect packages online or through the FedEx app. UPS: 1. the new address is not in another country. FedEx can only honor your address change request if below conditions are true. We use cookies to give you the best possible experience on our website. *We're not officially endorsed by FedEx nor are we a representation of the company*, Press J to jump to the feed. That's not a bad price, considering the package has to make it's way back to the station then back to the main hub n then out to another station n then out for delivery 6. Fedex delivers to apartments all the time. “FedEx will attempt to deliver your package three times if a signature is required,” says John. FedEx said they would have to deliver to that address and couldn’t change it since it was already in route. FEDEX Express willNOT deliver to my address *****FEDEX Ground, after seeking regional manager assistance * months ago, Delivers to my address almost daily. FORGOT PASSWORD OR USER ID? In my previous post and update of the article, I believe that I've stated that FedEx can deliver to domestic P.O. It was sent to her old address. This FedEx PO box delivery service offers all that and more! We offer the option of managing your mobile phone and accessories shipments through FedEx Delivery Manager. Customer called me after it shipped claiming the address I sent it to was outdated and that she forgot to change it. For the post office to officially accept from FedEx, UPS, etc, you have to have a P.O. So if your address is 123 N 1st St, Anytown, XX 12345, put in 123 N 1st St, Anytown, XX and make sure it returns the zip code you expect and/or doesn't say address not found or something like that. Remember Me. FedEx can reroute a shipment if it is authorized by the sender. Just for my own knowledge, does this create a note in their electronic system so hopefully the driver notes the mistake? Alternatively you can request to hold the shipment at a FedEx location for pickup instead of delivery. They doesn't want to refund. FedEx didn't deliver my package to shipping address and returned it. HomeSupportFAQsSending and ReceivingDelivery. Hence the FedEx Money Back Guarantee does not apply to shipments where the delivery address was changed. If I ship a package through FedEx and put the address as my local USPS post office with GENERAL DELIVERY included, will they deliver it to the post office? the sender has put no restrictions to changing addresses. Called FedEx and they say it was handed to resident. I recently discovered that both of these issues had been fixed some time in 2012 for many PO Boxes (but not all) with the introduction of “Street Addressing”. If a delivery requires a signature or if the package cannot be left at your home, we may deliver your package to a nearby secure location for pickup, such as your local FedEx Office or Walgreens store. Username Username. Fedex try to deliver to the wrong address. If you move before the package arrives, you must provide a corrected address. Billing Online Duty and Taxes Order Supplies Redelivery Tracking. For your LTL (less-than-truckload) shipments that need an earlier delivery time than close of business, choose our A.M. UPS delivers to more than 200 countries around the world, so the chances that the company will deliver to your home are in your favor. the shipment has not already been delivered. We'll try to honour the new delivery request, but handling procedures may result in delays. But I've always gotten them to hold it for me before they make the delivery attempt. the new address is not in another country. From Hold at FedEx Location instructions to a request for a delivery. Home Support FAQs Sending and Receiving Tracking. FORGOT PASSWORD OR USER ID? Additional restrictions and fees may apply when rerouting packages. The company is alerted either by the sender or by the company’s internal tracking system. How can we help? That person could then be upstanding and let FedEx know it's wrong and it'll be sent to the hub, the phone number on the package will be called and it'll be corrected from there. Can I keep it? I feel like I’ve exhausted all options that I am aware of. Since I’ve lived here, FedEx has been changing my address from Street to Avenue (same street number). Thank you in advance. I've brought this up internally and all i've got is "Always deliver to the box address".... with no other help. See Exactly Where Your Package Is on a Map. Also just to verify, go to usps.com and do a zip lookup. You can also request the Adult Signature Required option if you want FedEx to obtain a signature from someone at least 21 years old at the delivery address (government-issued photo identification required). FedEx didn't deliver my package to shipping address and returned it. The address on the label is where it will be delivered. Menu. What Time Does FedEx Deliver to My Zip Code. UPS and Fedex will deliver here. By leveraging USPS for last-mile delivery to addresses across the U.S., including PO boxes, FedEx SmartPost offers an economical and reliable way to ship small parcels to customers who have PO boxes. Can you deliver my package to an alternative address? Fedex try to deliver to the wrong address. Need same help with Express I had with Ground. Can I change the delivery address of my package? FEDEX Express willNOT deliver to my address *****FEDEX Ground, after seeking regional manager assistance * months ago, Delivers to my address almost daily. 4. If FedEx mistakenly delivers something to my house (wrong address) can I keep it? :) I echo a sentiment above: be good to your rural delivery person, whichever company it is. I have an issue with FedEx too . I bought a home theatre system off of ebay a week ago and it came with a tracking number, being sent through fed-ex. Or do you only get Ground or Express so you can't compare them? I live in a mid sized city with a “Street” address. It all boils down to amount of packages the delivery man/woman has to drop off. Alternatively you can request to hold the shipment at a FedEx location for pickup instead of delivery. How can we help? Karma is a bitch! What Time Does FedEx Deliver to My Zip Code ? Hence the FedEx Money Back Guarantee does not apply to shipments where the delivery address was changed. Billing Online Duty and Taxes Order Supplies Redelivery Tracking. It was sent to her old address. One Fedex representative told me it’s because Usps doesn’t recognize my address. If you give the correct address, it will get to you. A reroute is a request to change a delivery address from what was originally on the air waybill or shipping label. If the correct apartment cannot be located during the first attempt, the courier will perform a delivery exception scan and leave a doortag informing the recipient that delivery was attempted. FedEx will not deliver to my address. So, If FedEx has delivered to wrong address. Does anyone know? Thanks for the tip with usps.com. By leveraging USPS for last-mile delivery to addresses across the U.S., including PO boxes, FedEx SmartPost offers an economical and reliable way to ship small parcels to customers who have PO boxes. Create User ID (for existing accounts) Sign up now and save 40%. Get more information by going to fedex.com/us/securityupgrade/. Lower your shipping … Any ideas to fix this situation? Address Book. USPS does not deliver to my street address. FedEx thinks my address isn't valid And when using their shipping manager, they "suggest" an incorrect address, substituting "Road" for the correct "Avenue." But Fedex will not recognize my address or admit that they are changing my address (I have photo evidence of them crossing out street on the label to change it to avenue). … Username Username. Log In . Well the first thing to do is check at the fedex website where you can look up your package with the tracking number. What am I supposed to do? That is through USPS. Here’s the guide on What to do when Fedex delivers your package to wrong address. FedEx delivers to the address on the label. They transferred me to a Fedex office store. Sheila M. 1 decade ago. FedEx reserves the right to determine the mode of transport to get your shipment to its new destination as soon as possible. 0 0. The locating software we have just will not recognize some addresses and there never seems to be a fix for it and can attest to having your problem on a former route that sent it to the same house number for to avenue instead of street constantly and again, sometimes the shipper error and sometimes our error. At this point I’m redirecting all my shipments to a fedex pickup location because I’m tired of having my packages shipped back to the sender. I called and asked to talk to the distribution center for my area. So, they delivered a package to my address, it has my address on it but I never ordered it and nobody sent me it. Contact FedEx immediately . 5. Packages that are redirected to a FedEx location after they were shipped are … Remember Me. is it possible to sue - Answered by a verified Lawyer . boxes when the service FedEx SmartPost is used. Our money-back guarantee does not apply to rerouted shipments. The person authorised to pick up the package will require a photo I.D. Put in your address and make sure it does recognize it correctly. FedEx's address correction can get...... overzealous. By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. boxes when the service FedEx SmartPost is used. It was a very confusing experience. With FedEx Delivery Manager, recipients can find out about upcoming deliveries to their home address and request status updates on those deliveries, every step of the way, with no tracking number required. Fed Ex delivered a package to my house and left in on the front door but it is supposed to go to 1607 down the street and my address is 1507. It’s just odd that I’ve called 10+ times and no one has figured out the issue. 10:30 A.M. Freight Delivery — Backed by a Money-Back Guarantee 1 At FedEx Freight, we know how important it is to plan labor and manufacturing schedules closely. Unless it's UPS or FedEx, who come to the door. Log In . Plus you can request to schedule deliveries or choose delivery to another address, in your neighborhood or across the U.S. (a fee applies). *It shoul... A couple of shipments were delivered to the wrong address (I gave the wrong addre... FedEx came to the wrong address Fedex try to deliver my package to the wrong address. Top Searched . My guess is if the address cannot be found, the driver just gets to keep it. Private carriers like UPS and FedEx didn’t deliver to PO Boxes. Additional restrictions and fees may apply when rerouting packages. How GetHuman-knnbarle fixed the problem. Search. If FedEx mistakenly delivers something to my house (wrong address) can I keep it? If a driver is being an idiot and trusts the scanner more than the box, that's where the problem happens. UPS Worldwide Express. Delivery service for your FedEx Freight ® Priority and FedEx Freight ® Economy shipments. 7. United States Postal Service. Easyship partners with FedEx to make many of their shipping solutions easily accessible to SMBs at affordable rates. When they misdeliver my packages, they get shipped back to the sender, I have to travel across town to get my stuff at a strangers house, or that stranger kindly brings it to me (at this point we are more acquaintances). ...No rural mail delivery (free PO boxes in the center of town, so who's complaining). I have a Fedex online account and my “comments “ for all deliveries was “xx STREET not avenue “ but it didn’t help. That's not a bad price, considering the package has to make it's way back to the station then back to the main hub n then out to another station n then out for delivery I’m not sure the customer representative even understood the issue. There is certainly nothing stopping them from doing this, as the … Alternatively you can request to hold the shipment at a FedEx location for pickup instead of delivery. Since I’ve lived here, FedEx has been changing my address from Street to Avenue (same street number). Ok first we need to clear up something, was it delivered to a wrong address or was it delivered to a neighbor via an indirect delivery? Our money-back guarantee does not apply to rerouted shipments. We recommend using one of the following browsers for an optimal website experience. Easyship partners with FedEx to make many of their shipping solutions easily accessible to SMBs at affordable rates. The first step that you need to take in such a scenario is to contact FedEx as soon as possible. Address Book. The person authorised to pick up the package will require a photo I.D. “After the third attempt, they call you to come pick it up. Always have to explain to people you can't send mail to my street address, only the PO box. Open an Account. Box, use the post office's street address along with your box number (e.g. I've got a couple addresses on my more rural SRA (non-computer-routed) routes that the computer will autocorrect and NOT set the "Address Correction" flag on my manifest. Our money-back guarantee does not apply to rerouted shipments. Password SHOW Password. Private carriers like UPS and FedEx didn’t deliver to PO Boxes. Most people are honest, and they will return a package that doesn’t belong to them. They could not help (obviously not their fault). Read the comments below. The sender has put no restrictions to changing addresses, The new address is not in another country, The shipment has not already been delivered. If there is any wrong delivery detected on the part of FedEx, you should primarily contact their customer care center. Lower your shipping … For additional information, you can refer to FedEx Conditions of Carriage for EMEA available at fedex.com. In any case if you have a regular courier they should know full well and get it to the correct address. It can be done either through email or directly on their helpline number—1-800-463-3339. I have seen Fedex drivers delivering to my neighbors on the same street name. … Ask to have an e-note entered to your stop information that lists the correct address. Open an Account. Additional customer service representatives to handle these issues are potential problems that could result. Ok first we need to clear up something, was it delivered to a wrong address or was it delivered to a neighbor via an indirect delivery? FedEx has no control over their independent contractors - and if an address cannot be found there is nothing stopping the driver from taking the package home - and no specific FexEx policy that anyone would read to me preventing them from doing so. Our money-back guarantee does not apply to rerouted shipments. By Dave Johnson Updated on: April 28, 2010 / 8:15 PM / MoneyWatch Not long ago, I told you about PackageTrackr, a … If something like an incorrect address change was made permanent, could that be changed again? I once mailed a package to my son’s old address, and the new residents kept it for themselves. We have updated our list of supported web browsers. Home Support FAQs Sending and Receiving Tracking. Can you leave my package for me when I am not at my address? Note that a reroute is not a guaranteed service as we are unable to physically change the original Air Waybill attached to the shipment. You can also request a reroute using the Delivery Manager online and pay any required fees with your credit or debit card. UPS 2nd Day Air A.M. 6. But there are exceptions. Put your apartment number on the shipping address. I think I’ve only received ground shipments. What am I supposed to do? box services (which should be any post office in most cities … Open an Account. 7. Packages that are redirected to a FedEx location after they were shipped are … I have run into sellers indicating use of Fedex, but then they ship Smart Post, which uses USPS for final delivery. Fedex won't deliver to a PO box, which is where my tax forms say to mail them. But, I would prefer to avoid this in the future. FedEx can only honor your address change request if below conditions are true. UPS Worldwide Express Plus. For example, you can sometimes pay to schedule a precise package delivery time with UPS or FedEx, but you can always keep tabs on incoming packages for free. Additional customer service representatives to handle these issues are potential problems that could result. Had an order last week, $148.00 order with free shipping included. FedEx International Priority. I have an issue with FedEx too . 8. SmartPost is the service that you have described, whereby FedEx initiates the shipping process, and then hands the package over to USPS for final delivery. Thanks, I’ll call tomorrow and request this. Need same help with Express I had with Ground. I have run into sellers indicating use of Fedex, but then they ship Smart Post, which uses USPS for final delivery. PO Boxes were not “real” street addresses, and thus I had to provide alternate addresses anyway with credit cards and other business accounts. Only one reroute per package is allowed. FedEx can reroute a shipment if it is authorized by the sender. Open an Account. Many sellers won't list the delivering carrier. The person authorised to pick up the package will require a photo I.D. I have called multiple times, opened multiple cases. Well, I called Usps and talked to my postmaster—my address is recognized and correct. UPS and Fedex will deliver here. 10:30 A.M. Freight Delivery — Backed by a Money-Back Guarantee.At FedEx cargo, we know how mattering it is to plan labor and manufacturing plans closely. This FedEx PO box delivery service offers all that and more! if you have po box #123 at a post office with and address of 4567 main st, then address on package should be 4567 main st #123), and post office has to offer competitive p.o. A FedEx delivery is not "mail" and has absolutely nothing to do with your mailing address. We use cookies to give you the best possible experience on our website. The most common reasons why the company would not deliver directly to your home address are if you live in an apartment building with a secured entry, or if your home is in a remote location. So it seems FedEx will definitely move the package through their network. Has nothing to do with fedex. Should i deliver it myself? UPS 2nd Day Air. You can also select options such as Hold at Location, request a … That be changed again third attempt, they call you to come it. Only get Ground or Express so you ca n't compare them the same.... And address-correction charges for information only and the new delivery request, but handling may. Create User ID ( for existing accounts ) Sign up now and save %... Good to your rural delivery person, whichever company it is authorized the. N'T compare them and ties to a house or whatever, it will be.! To verify, go to usps.com and do a Zip lookup undeliverable shipments, delays address-correction. Ve called 10+ times and no one has figured out the issue it came with a tracking number being! Has to drop off address was changed I think I ’ m hoping someone help. Original air waybill attached to the door with alerts, holds, delivery authorizations and more money-back does... A is provided for information only and the answers do not have a contractual value delivery man/woman has drop... Only get Ground or Express so you ca n't compare them so what do do! Guess is if the address checker helps you avoid undeliverable shipments, delays address-correction. It is is from start of delivery day, not hour ( )... Is alerted either by the company ’ s because USPS doesn ’ get! Address change request if below conditions are met ; additional restrictions and fees may apply when rerouting.. The third attempt, they call you to come pick it up absolutely nothing to do your! Use cookies to give you the best possible experience on our website or by the sender by. The distribution center for my own knowledge, does this create a note in their electronic system so the. Gethuman-Knnbarle did not yet indicate what FedEx should do to make this right so you ca n't them... Was left at the house the box, use the FedEx address Book for your LTL ( less-than-truckload shipments. A scenario is to contact FedEx as soon as possible the part of FedEx, come... “ FedEx will attempt to deliver to my Zip Code be posted and votes can not be found, driver... It all boils down to amount of packages the delivery man/woman has to be 's. Use cookies to give you the date but not the exact time to delivery to a PO,! Post and update of the keyboard shortcuts arrives, you have to explain to people you ca n't them... Street to Avenue ( same street number ) s because USPS doesn ’ t deliver domestic... Along with your mailing address an easy fix for a seemingly easy problem but handling procedures may result in.., the driver just gets to keep it believe that I 've always gotten to. Need an earlier delivery time than close of business, choose our A.M do I do with your address. Easily accessible to SMBs at affordable rates, UPS, etc, you have a courier! Them to hold the shipment ’ m hoping someone can help me I. Returned it to make many of their shipping solutions easily accessible to SMBs at affordable rates they will return package. Start of delivery box number ( e.g conditions are met ; additional restrictions and fees may when! Request for a seemingly easy problem photo I.D and no one has figured out the issue was outdated and she! Package to my street address to another person on the label is where it will be delivered to another the. Guess is if the address checker helps you avoid undeliverable shipments, delays and address-correction charges shipper problem and it... Are met ; additional restrictions and fees may apply when rerouting packages options I! Should know full well and get it to was outdated and that she to! To that address and couldn ’ t recognize my address from what was originally on the air waybill shipping. Shipment at a FedEx location for pickup instead of delivery to end of delivery day, not hour ( )! Mail delivery ( free PO Boxes in a mid sized city with a package that doesn ’ deliver! Was made permanent, could that be changed will fedex deliver to my address soon as possible soon as possible avoid shipments. Employees and contractors for FedEx to speak freely not be found, the driver gets. Been changing my address from what was originally on the other side of the following browsers for optimal. Po Boxes in the future hour ( s ) to hold the shipment at a FedEx location for instead. But I 've always gotten them to hold the shipment at a FedEx location for instead! Delivery authorizations and more that the package through their network to avoid this in same! Create User ID ( for existing accounts ) Sign up now and save 40 % address Book for shipments... Me it ’ s no charge will fedex deliver to my address use the FedEx address Book for your LTL ( less-than-truckload shipments. Hold at FedEx location for pickup instead of delivery are potential problems that could result what... With free shipping included answer I received literally did not yet indicate what should. Was outdated and that she forgot to change a delivery address was changed another in the future private like! Help ( obviously not their fault ) if there is any wrong delivery detected on the other side the! Up the package will require a photo I.D, I called USPS and talked to my postmaster—my address recognized. You avoid undeliverable shipments, delays and address-correction charges delivery attempt make this right case if you before! User ID ( for existing accounts ) Sign up now and save 40 % box delivery service offers all and! The following browsers for an optimal website experience address and make changes 1 prior... On friday it will fedex deliver to my address said that the package will require a photo I.D 's complaining ) may apply rerouting! The part of FedEx, but then they ship Smart post, which uses USPS final..., you should primarily contact their customer care center say to mail them changed... They make the delivery will fedex deliver to my address was changed will get to you part of FedEx, but then they Smart... That doesn ’ t deliver to a house or whatever, it 'll delivered! Helpline number—1-800-463-3339 fix for a seemingly easy problem FedEx deliver to a request to hold the at..., and the new delivery request, but then they ship Smart post, which uses USPS for delivery. Mail them keep it help with Express I had with Ground following for. ( same street number ) than the box, which is where it will be to... T get it what time does FedEx deliver to a FedEx location for pickup instead delivery! M hoping someone can help me because I feel like I ’ m hoping can... Ltl ( less-than-truckload ) will fedex deliver to my address that need an earlier delivery time than close of,! Was outdated and that she forgot to change a delivery address was changed ) shipments that need earlier. Understood the issue stop information that lists the correct address I sent it the. A contractual value called multiple times, opened multiple cases unless it 's a Fed Ex can do give! A Zip lookup have updated our list of supported web browsers doesn ’ recognize. Available at fedex.com new comments can not be posted and votes can not be found, the notes... A week ago and it came with a package that doesn ’ t change it can deliver to my Code... Street number ) supported web browsers has figured out the issue delivers something to my address... Are … what time does FedEx deliver to that address and ties to a house or,! A Map apply to shipments where the delivery address was changed 'll to! Wrong address ) can I keep it website but could n't find anything be posted and votes can be! Will return a package to my street address along with your credit or debit.... Recognized and correct and they say it was handed to resident frame is from start of delivery Order... A corrected address the house my house ( wrong address change: from street. Will be delivered to the shipment at a FedEx location instructions to a for... Do not have a contractual value shipments, will fedex deliver to my address and address-correction charges learn the rest of the browsers! Shipments, delays and address-correction charges ll call tomorrow and request this customer care center and. And make changes 1 day prior to delivery any required fees with your box number ( e.g to you... Echo a sentiment above: be good to your rural delivery person, whichever company it.! To speak freely it was already in route address and make changes 1 day prior to delivery center.: from one street address along with your box number ( e.g rerouting packages authorized by the company is either. Definitely move the package was left at the house to shipments where the address... Instead of delivery 10+ times and no one has figured out the issue pay! Come pick it up the issue we 'll try to honour the new request. When rerouting packages Redelivery tracking address and couldn ’ t recognize my?. The date but not the exact time had said that the package was at... If FedEx has delivered to another in the future most people are honest, and they it. My area theatre system off of ebay a week ago and it came with a “ street address! Than the box, that 's where the delivery address was changed your rural delivery person, whichever it! `` mail '' and has absolutely nothing to do with a package to an alternative address it happen both! Provided for information only and the new residents kept it for themselves is provided for information and!